We offer a full range of training services. Currently we provide training in the following areas:
- Microsoft Windows Operating Systems
- Microsoft Office Excel
- Beginner (use of MS Excel, tables, cell formatting and basic Functions
- Intermediate (Formulas, Table Arrays, Advanced Functions)
- Avaya CMS
- Using built-in reports
- Customising reports
- Creation of bespoke reports for your business
- Creation of Real-Time Wallboard displays to give you live data relating to your business lines and agents
- AirWatch Mobile Device Management
- How to create customised profiles for different mobile operations systems
- Creating restrictions for the devices within your business
- Configuring settings to be deployed to small or large quantities of devices in the field
- Uploading and remote deployment of mobile applications to your business devices
- Deploying upgrades and patches to existing applications in the field
- Device Enrolment/Unenrolment
- Active Directory and MS Exchange Integration